Terms of service

Last updated: October 2026

Welcome to Sova by Her. By visiting our website or buying from us, you agree to these terms. Please read them carefully. If you do not agree, please do not use our website.

About us

This website is run by Sova by Her. In these terms, "we", "us" and "our" mean Sova by Her, and "you" means the person using the website.

Using our website

You must be at least 18 years old, or have permission from a parent or guardian, to buy from us. You agree to use the website only for lawful purposes and not to misuse it, copy it or try to damage or hack it.

Products and descriptions

We try to show our products as clearly as we can, including colours, sizes and details. Colours may look a little different on your screen. Small differences in size or finish can happen. Please check the size guide before you order. We may change or stop selling any product at any time.

Prices

All prices are in Pakistani Rupees (PKR) unless we say otherwise. Prices can change without notice. We make every effort to show the correct price, but if we find a pricing mistake, we may cancel the order and tell you.

Orders

When you place an order, you are making an offer to buy. We may accept or refuse any order. An order is only confirmed when we confirm it or ship it. We may cancel an order if an item is out of stock, if there is a mistake in the price or description, if we cannot confirm your details or if we think the order is not genuine. If we cancel an order you already paid for, we will refund you.

Payment

We accept cash on delivery and the online payment options shown at checkout. You agree to give correct and complete payment and contact details. Online payments are handled by secure third party payment providers.

Delivery, returns and refunds

Delivery, returns, exchanges and refunds are covered by our Shipping Policy and Returns and Refunds page. Please read them. They are part of these terms.

Your account

If you create an account, you are responsible for keeping your login details safe and for everything that happens under your account. Please tell us if you think someone else is using it.

Our content

All content on this website, including our name, logo, photos, text and designs, belongs to Sova by Her. You may not copy, share or use it for business without our written permission.

Limits of our responsibility

We do our best to keep the website working and the information correct, but we cannot promise that it will always be free from errors or interruptions. To the extent allowed by law, we are not responsible for any indirect or unexpected loss caused by using our website or products. Nothing in these terms limits any rights you have under the law.

Links to other websites

Our website may link to other websites. We do not control them and are not responsible for their content or privacy practices.

Privacy

Please read our Privacy Policy to see how we handle your personal information.

Changes to these terms

We may update these terms from time to time. The latest version will always be on this page. If you keep using the website after changes are made, it means you accept the new terms.

Governing law

These terms are governed by the laws of Pakistan. Any dispute will be handled by the courts of Pakistan.

Contact us

If you have any questions about these terms, email sales@sovabyher.com or call +92 342 8200420.